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At Mega Souq, we aim to make your shopping experience simple and worry-free. We provide free delivery across the UAE on all orders, with reliable doorstep service. Your order will be processed within 24–48 hours and typically delivered within 3–5 business days. For added convenience, we also offer Cash on Delivery for every purchase.

If for any reason you are not satisfied with your order, you can take advantage of our 7-day easy return policy. Items must be returned unused, in their original packaging, and in the same condition as received. Once inspected, we will process your refund or exchange promptly.

Shopping at Mega Souq is safe and hassle-free. We currently offer Cash on Delivery (COD) on all orders across the UAE. This means you only pay when your product is delivered to your doorstep, giving you complete peace of mind. With COD, there’s no need to share card details or make online payments — simply order, receive, and pay securely upon delivery.